This is the rob blatt blog.

Holy crap. We need some fence work done. Home Depot wants three thousand fucking dollars for two gates, six feet of vinyl fencing and 42 feet of chain link fencing. Three thousand dollars! We’re having central air put in for not that much more than that! Home Depot installers are bastards.

Bastards I say.

I got a call from Cablevision, my soon to be cable/phone/internet provider saying that Charter Communications wasn’t allowing them to port my phone number because I had called Charter to cancel my service. Charter had to get in one last sucker punch on me before I kick their sorry asses to the curb.

What? I can’t change my phone number because I’m switching services?

If this was girlfriends, the rules would work the following way:

If you break up with your old girl friend, then you can not get a new one. You can not break it off with your old girl friend until you are into a new relationship. Hey, wait a second, that’s how I found my wife…

On the other side of things, I’d give customer service another F for lack of communication within the organization. The woman I spoke to asked me why anyone else I had spoken to didn’t tell me about the canceled service thing before I got up the chain of command to her. She was the first person I’d spoken to about my issue. No wonder Charter Communication has a poor record with the Better Businesss Bureau and newspaper articles claim it’s the company St. Louis Loves to Hate. I hate them too, but for another two weeks I have to put up with their crap.

Apparently lots of people hate Charter, and it’s wel known. A St. Louis Today column includes an interview with an ex-employee which says that Charter lies to their customers, which isn’t surprising at all.